Ford Mustang (2005-2014) Owners Manual: Roadside assistance
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program.
This program is separate from the New Vehicle Limited Warranty.
The service is available:
• 24 hours a day, seven days a week
• for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement cost is the customer’s
responsibility).
• fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
• winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
• towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services.
Vehicles Sold in the U.S.: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is found in the owner’s manual portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 kilometers). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts.
Vehicles Sold in Canada: Getting Roadside Assistance
Canadian customers who require roadside assistance, call 1–800–665–2006.
Vehicles Sold in Canada: Using Roadside Assistance
For your convenience, you may complete the roadside assistance identification card found in the centerfold of this warranty guide and retain for future reference.
Canadian roadside coverage and benefits may differ from the U.S.
coverage. If you require more information, please refer to the coverage section of your warranty guide, call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca.
Hazard warning flashers
The hazard flasher control is located on the center console
next to the gearshift lever. Use it when your vehicle is disabled
and is creating a safety hazard for other motorists.
• Press the flash ...
Other materials:
Starter Motor - 3.8L
Removal
WARNING: When servicing starter motor (11002) or carrying out other
underhood work in
the vicinity of the starter motor, be aware that the heavy gauge battery
input lead at the starter
solenoid (11390) is "electrically hot" at all times. A prote ...
Brake Booster - Hydro-Boost (Description and Operation)
The Hydro-Boost brake booster is a hydraulically operated brake booster
powered by the power
steering pump (3A674). The power steering pump provides the fluid pressure to
operate both the
power brake booster and the power steering gear (3504).
A Hydro-Boost ...
Oil Pan
Special Tool(s)
Compressor, Coil Spring
204-D001 (D78P-5310-A)
Lifting Bracket, Engine
303-D088 (D93P-6001-A2)
3-Bar Engine Support Kit
303-F072
Material
Item
Specification
Metal Surface Cleaner
F4 ...